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FAQ 2018-04-03T16:32:50+00:00

You are employed by one employer with continuity of employment, with all the benefits of being employed, such as holiday pay, sick pay, maternity and paternity pay.

Some agencies send your hours to us and others do not; please check with your agency whether you need to send a copy of your timesheet to us.

If your contract involves you working under the supervision, direction or control of the end client, then you will not be able to claim for your ordinary commuting costs, including bus and train fares, mileage and subsistence allowances. You could still make a claim for site to site business travel made by car or van (mileage only) – please call for further information.

You can still submit claims to us for other genuine business expenses, for example professional subscriptions or tools or workwear. The difference is that now we will collate all the information you send us and assist you in preparing an end of year claim to HMRC for tax relief for those expenses.

For us to be able to pay any agency expenses tax-free we must receive a completed Agency Expense Claim Form each week detailing in full the expenses claimed and the reason for the claim. If we do not receive a verified claim form, or if the amount on the claim form is less than the amount paid to us by the agency, any balance will be treated as income and paid subject to tax and National Insurance as normal. If the amount claimed and verified is less than the amount paid by your agency, we will send you a report on the surplus so you can make a claim for tax relief direct with HMRC at the end of the tax year.

You can fax, post or email your mileage expenses to us, any other expenses must be posted to us with the original receipts, to be received by us by the Tuesday of that week to guarantee payment.

We process your pay subject to the normal PAYE and National Insurance deductions which are made at the  at the published HMRC rates. Currently the basic PAYE rate is 20% for earnings up to £34,500 per year after allowances (the rates for employees living in Scotland are slightly different), employee’s National Insurance is 12% and employer’s National Insurance is 13.8% (subject to weekly allowances).

No. The amount we invoice your agency (at the ‘limited rate’) covers both the payment to you for the work you have done and all costs relating to your employment, such as employers NIC and employer’s pension auto-enrolment contributions. This ‘limited’ rate is therefore higher than you would expect to get if you were paid PAYE by your agency/end-client, and also allows for these additional costs.

You will be paid by close of business on the day funds are received from your agency.

The IR35 legislation was designed to deal with ‘disguised’ employees. It doesn’t apply to us as you will be employed by TJW Contract Solutions.